WHAT IS CONSIDERED CRITICAL?
Urgent requests encompass critical situations across technical, client, safety and more. These demand immediate attention to prevent damage, whether it's system failures, client issues, workplace safety concerns, supply disruptions, or infrastructure issues.
Your completion of this form will aid us in understanding the urgency and nature of your request, allowing us to allocate resources efficiently. Please provide detailed information to expedite the resolution process. Urgent requests will be handled promptly in accordance with their severity level.
